Understanding perceptions of “comfort” is a critical task performed by your HVAC partner. There are two key components when evaluating comfort in the home:
- Actual conditions: Measurable factors such as temperature and humidity
- Perceived conditions: temperature swings during air conditioning cycles, air flow, evaporation effects
Most people judge their comfort with respect to actual conditions. If a customer has always been comfortable at a temperature of 70 degrees, then they’ll question why their new system might feel differently at the same setting. This is where perceived conditions play a role.
Many thermostats have advanced options allowing adjustment of heating and cooling cycles. In other words, a system can be configured to run frequently to hold the measured temperature within a tight range, such as 70F – 71F. Or the tolerance can be loosened to allow fewer but longer cooling cycles, resulting in a broader home temperature range such as 69F – 72F. While both scenarios have the same 70 degree setting shown on the thermostat display, a customer could perceive these modes of operation differently from a comfort standpoint.
Another example relates to duct sizing, vent location, and air flow. As we know, air moving across the skin significantly impacts our perceptions of temperature. Therefore, if a customer purchases equipment with higher air flow capability compared to an older unit, areas of the home might feel cooler than expected to occupants simply due to increase air movement and circulation.
The experts at Nice Air LLC recognize that comfort is the combination of properly installed equipment specifically adjusted for the environment and customers it serves. Please contact us today to learn more about the comfort solutions we’re proud to deliver.